FAQ's & Privacy Terms

HOW DO I USE IT?

Shake the can well before use and turn upside down and press down on the canister -  Please follow the directions on the product packaging for the drain type you are needed to unclog before attempting to ensure successful results.

 

DO I NEED TO PLUMB THE CLOGGED DRAIN FIRST?

No! Plumb-Away instantly clears most household drains caused by soap build-up, hair and grease. 

 

HOW DOES IT WORK?

The special mixture of gases in contact with water creates a controlled wave of pressure which uses the water to force out the blockage. 

 

WILL THIS DAMAGE MY PIPES?

No, Plumb-Away is harmless to sound plumbing, safe to use in septic systems and garbage disposals. Monthly maintenance will keep plumbing clear and lemon-fresh.

 

IT DIDN'T WORK!

Please remember to block all overflows and have the power cap fully submerged under water (please refer to packaging instructions and images for directions of use). In some cases may require a second or third application. 

 

WHAT IS INCLUDED?

In the starter kit:

1 Canister 

Power Cap 

Universal Adaptor

Extension Handle 

In the Refill Kit:

1 Canister 

Power Cap 

 

HOW DO I DISPOSE OF THE PRODUCT ONCE EMPTY?

The seamless aluminum can is 100% recyclable as it is environmentally friendly and contains no acid / no lye and no CFC's unlike most traditional drain cleaners.

 

HAVE A QUESTION YOU WANT ANSWERED?

Please reach out to us in our "contact-us" page and we will be more than happy to answer any questions.

 

Thank you,

 

The Plumb-Away Team 

 

 

PLUMB AWAY PRIVACY POLICY

 

Our commitment to privacy

 

We respect everyone's privacy at the highest regard. We have kept every single one of our customer's information files in house and have never even considered selling or trading customer information with anyone. This is not some corporate web guru telling us what to say on this page, it's the truth and its coming from all of us here at Plumb Away.

 


We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.

 

What and why we gather your information

 

For each visitor that arrives on site, our web server automatically recognizes the visitor's IP address. We use this along with cookies to record session information, such as items that consumers add to their shopping cart. This information is of no significance to anyone, it is simply used to make the shopping cart more efficient. Browsing our site does not require you to give us any personal information at all. Only when you request something will you be asked for things such as your name or e-mail address. For instance, if you want to make a special order request or ask us a question before you purchase a product we will need your e-mail or phone number to respond. If you want to make a comment about the site you are not required to but encouraged to leave your e-mail so we can address your concerns first hand.

 


If you place an order on line or over the phone we will gather your:

Name
Phone Number
Billing & Shipping Address
Credit Card Information
Email Address

All of this information is required to process your order and insure we can contact you if there is a problem.

 

The most important aspect of our privacy is:

 

None of your contact information gathered from the order form or any other area of our site is ever sold or given to 3rd parties. It is kept in the Plumb Away database for sole purpose of simplifying future orders.

 

This site contains links to other sites. PaKa Ventures Inc. is not responsible for the privacy practices or the content of such Web sites.

 

Security

 

This site has security measures in place to protect your personal & credit card information. The credit cards are processed through Authorize.net and we never have access to this information due to strict PCI rules.

 

In plain English, your information is safe with us. We will not give, sell or trade your information with anyone, you have our word on it.

 

Contacting the Web Site

 

If you have any questions about this privacy statement or our business practices feel free to contact us directly.

 

 

 

PLUMB AWAY
563 N CLEARY RD UNIT 4
WEST PALM BEACH, FL 33413

(561) 799 9235

 

TERMS OF USE

 

Return Policy

 

Our return policy is simple. If an item arrives that is not what you expected, you can return it within 15 days.  

 

There will be a 15% restocking fee on some returned merchandise.
(The refund will not include shipping charges). To return an item, e-mail to Email Us and request a Return Authorization (RMA) number for return. You will be responsible for shipping back the unwanted item. The item must be returned in the condition it was received and in its original packaging. This will insure prompt credit to your account.

 

If an item is damaged or shipped to you in error you can Email us (support@policemagnum.com) or call us at (561) 214 4853 to receive a Return Authorization (RMA) number for return. Once processed you will be sent a replacement product or given a refund for the wrong product.

 

Legal

 

We have no control over the use of any product once in the buyer's possession, we assume no liability associated with their use. Under no circumstance is PaKa Ventures Inc. liable for any loss, cost or damage, of any kind arising out of the use or inability to use, these products, or the suitability of use for any particular task. This responsibility is totally on the buyer. Our products are sold upon the condition that we, PaKa Ventures INC., shall not be liable for the arrest, accident or injury occasioned during the transportation, handling, storage, sale or use of any product.

 

In the event of a dispute between the Buyer and PaKa Ventures Inc. which cannot be resolved by negotiation, and in the event the Buyer undertakes to sue PaKa Ventures Inc. in a court of law, then it is hereby stipulated that venue for any such action shall be only in Palm Beach County, Florida. 

 

By ordering from our site, you are certifying that you are at least 18 years of age or older, or you have parental/guardian permission to order from our site. You are also certifying that the products ordered will be used only in a lawful manner and that you or your parent/guardian has read, understand and agree to the terms posted here on this page. If paying by credit card you are authorizing PaKa Ventures Inc. to charge your account the Total shown on the order form.